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IER Consulting

Institutional Effectiveness and Research Consulting

 

Advancing Institutional Research and Data-Driven Decision Making

Located in Wynnewood, Pennsylvania, IER Consulting provides specialized consulting services to colleges and universities seeking to strengthen institutional research capacity, improve data-informed decision making, and enhance student success initiatives.

Our services include:

Institutional Research and Effectiveness
Data Analysis and Reporting
Enrollment and Retention Analytics
Survey Design and Evaluation
Data Visualization and Dashboards
Institutional Research Office Development
Staff Hiring, Training, and Team Building
Training and Professional Development

IER Consulting brings extensive experience and professionalism to higher education institutions and customizes services based on each organization’s goals and challenges. In addition to technical consulting, IER Consulting has successfully supported colleges and universities in building and strengthening Institutional Research offices, including recruiting qualified staff, training new analysts, and developing effective IR team structures. Institutions that have partnered with IER Consulting have provided strong positive feedback and have often requested follow-up engagements and continued support.

Dr. Wenjun Chi (Ed.D. Candidate, May 2026) has worked in institutional research and assessment since 2005, with experience across public and private colleges and universities in New Hampshire, Massachusetts, Connecticut, New Jersey, and Pennsylvania. She currently serves as Director of Institutional Research at Delaware County Community College, where she leads institutional reporting, analytics, and data initiatives that support strategic planning and student success.

Her work focuses on applying data to improve institutional effectiveness, advising practices, and student retention. She has led major institutional reporting initiatives and implemented data systems that improve access to actionable information for faculty and administrators. She has also provided hands-on mentoring and professional development for Institutional Research staff, helping institutions build sustainable internal capacity.

Wenjun is completing her Doctor of Education in Educational Leadership at Virginia Commonwealth University, expected May 2026. Her doctoral research focuses on advancing student-centered advising models to improve retention at community colleges.

She has presented at national and regional conferences, including the Association for Institutional Research (AIR) Forum, the Middle States Commission on Higher Education Annual Conference, the Indianapolis Assessment Institute, and the Drexel Assessment Conference. She will present two sessions at the AIR Forum 2026 in Washington, DC, focusing on stakeholder engagement and advising analytics to support student success.

Wenjun has also served as a peer evaluator for the Middle States Commission on Higher Education (MSCHE) and has contributed to successful accreditation and monitoring reports at multiple institutions.

Get in touch to set up a consultation, or use the contact form at the bottom of this page to inquire about services.

 

Contact

➤ LOCATION

Wynnewood PA 19096

☎ CONTACT

institutioneffectiveness@gmail.com

 

Areas of Practice


Institutional research

  • Data Collection and Analysis:

  • Conduct surveys, interviews, and focus groups to gather relevant data.

  • Analyze quantitative and qualitative data to identify trends, patterns, and insights.

  • Utilize statistical methods and software for data analysis.


Data Reporting and Visualization

  • Create reports and visualizations to communicate research findings effectively.

  • Present data in a format that is accessible and understandable for diverse stakeholders.


strategic planning

  • Assist in the development of long-term strategic plans for institutions or organizations.

  • Provide insights into market trends and competition.

  • Identify opportunities for growth and improvement.
     


Training and Professional Development

  • Provide training to institutional staff on research methods, data analysis, and reporting.

  • Support professional development initiatives related to institutional research.


DIGITAL MEDIA & TECHNOLOGY

IER consulting stays two steps ahead of the technology in higher education and provides information and support on technology to enhance the teaching and learning experience. IER consulting also recommends appropriate software solutions for institutional effectiveness, research and accreditation challenges.


other services

  • Benchmarking

  • Institutional Effectiveness Assessment

  • Policy Analysis

  • Institutional Surveys

 
 

 
 
VISION WITHOUT EXECUTION IS HALLUCINATION
— Thomas Edison
 
 

 
 
 

Contact

Please contact us by emailing institutioneffectivenss.com and be as detailed as possible. Include your institution’s name, your office or title, phone number, email and any specific requirements. You may also call us to schedule an appointment.

For job opportunities or join IER Consulting group as a partner, please email us your resume and the area you prefer to service. At IER Consulting we believe new talents are what keep business alive. The ocean is the end of thousands of rivers.